The focus of the traditional medical model of care has been on curing illness, even when a person's condition is known to be terminal. In the past, little attention was paid to relief of suffering and compassionate care of the dying. Hospice programs arose throughout the country in response to a need for alternative models.

"Together with VNSNY Hospice Care, we have developed a program of hope and humanity, staffed by people who combine sensitivity and compassion with expert knowledge and skill," says Judy Ingrassia, RN, Vice President of Silvercrest's Nursing Services, and the liaison with VNSNY Hospice Care. "This program is built on comfort and support and is designed to honor people's wishes and respect family values and cultural beliefs."

When an eligible resident has been identified, Ms. Ingrassia and the Silvercrest/VNSNY Hospice Care team meet with the family to create an individual, customized care plan for that resident's needs. Services can include one-on-one home-health care and a range of psychosocial support to the resident and family.

Goals

• Comfort: Nurses work with doctors to evaluate and manage any pain and other symptoms.
• Choice: Peoples wishes, values and cultural beliefs are respected
• Support: Chaplains and social workers provide emotional support while dietitians and physical therapists contribute their expertise.

"A hospice is not a place, but an approach to care," Ms. Ingrassia explains. "Bringing this approach into Silvercrest makes complete our mission of providing the full continuum of compassionate care."